Ticaga icon
Ticaga icon

Ticaga

A self-hosted customer help desk and product feedback platform with unlimited employees for a flat license fee. A unified, budget-friendly alternative to Zendesk, UserVoice, and Help Scout.

Knowledge base Extension preview.

Cost / License

  • Pay once or Subscription
  • Proprietary

Application type

Platforms

  • Linux
  • Self-Hosted
Import Extension preview.
Core Tickets Overview
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Paid Live Chat Extension preview
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Features

Properties

  1.  Privacy focused
  2.  AI-Powered

Features

  1.  No Coding Required
  2.  Ad-free
  3.  Extensible by Plugins/Extensions
  4.  Dark Mode
  5.  No Tracking
  6.  User Rating
  7.  Kanban Board
  8.  Auto Responder
  9.  Real time collaboration
  10.  Product Roadmap Management

 Tags

Ticaga News & Activities

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Ticaga information

  • Developed by

    GB flagTicaga Ltd

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    One time purchase ranging between $389 and $2643, and / or subscription that costs $19 per month.

  • Alternatives

    16 alternatives listed

  • Badge

    Get an embeddable badge for Ticaga

  • Supported Languages

    • English
    • French

AlternativeTo Categories

Business & Commerce, Office & Productivity

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Official Links

What is Ticaga?

Ticaga is a powerful, self-hosted platform that unifies customer support ticketing with public product feedback and roadmaps. Designed for teams tired of being penalised for scaling, Ticaga offers a single, flat license fee for unlimited employees—completely eliminating unpredictable per-seat SaaS pricing.

By combining a robust ticketing help desk with a native RoadMap Extension, Ticaga allows you to replace multiple expensive, disjointed tools and keep your support and product teams perfectly aligned.

One Tool to Replace Your Entire Stack:

  • Replaces Zendesk & Help Scout: Handle incoming support tickets, organize customer history, and streamline team workflows without the premium per-user seat cost.
  • Replaces UserVoice & UserResponse: Launch public feedback portals, let users submit and upvote feature requests, and publish interactive product roadmaps. (Requires a paid subscription Extension)
  • Replaces Intercom & Crisp.im: Handle live chat requests and you can even convert live chat sessions into a support ticket and more. (Requires a paid subscription Extension)

Why Growing Teams Choose Ticaga:

  • Flat-Rate, Unlimited Employees: Add as many support reps, product managers, and developers as you need. Your software bill stays exactly the same.
  • 100% Self-Hosted Data Ownership: Deploy on your own infrastructure to guarantee data privacy, compliance, and total control over your customer interactions.
  • Closed Support-to-Product Loop: Turn a frustrating support ticket into a tracked feature request on your public roadmap with just a few clicks. (Requires a paid subscription Extension)