Ticaga AlternativesHelp Desk Platforms & Customer Feedback Managers like Ticaga

Ticaga is described as 'A self-hosted customer help desk and product feedback platform with unlimited employees for a flat license fee. A unified, budget-friendly alternative to Zendesk, UserVoice, and Help Scout' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Ticaga for a variety of platforms, including Web-based, Android, iPhone, Windows and iPad apps. The best Ticaga alternative is osTicket, which is both free and Open Source. Other great apps like Ticaga are Zendesk, UserVoice, Tidio and Intercom.

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Alternatives
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Alternatives list

  1. osTicket icon
     70 likes

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    137 osTicket alternatives

    Cost / License

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    Good alternative?
     
  2. Zendesk icon
     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    312 Zendesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Good alternative?
     
  3. UserVoice icon
     79 likes

    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    227 UserVoice alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  4. Tidio  icon
     37 likes

    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    174 Tidio alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
    • US flagUnited States
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent
    Good alternative?
     
  5. Intercom icon
     55 likes

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    367 Intercom alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    Good alternative?
     
  6. LiveChat icon
     21 likes

    SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.

    297 LiveChat alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Good alternative?
     
  7. UseResponse icon
     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  8. Help Scout icon
     29 likes

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    173 Help Scout alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Good alternative?
     
  9. Upvoty icon
     2 likes

    Upvoty helps you collect and manage user feedback with feedback boards, product roadmap, changelog and blog. Turn user feedback into actionable product optimizations and build better products.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  10. Nolt icon
     27 likes

    Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $29 board/month.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • US flagUnited States
    Feedback board
    Good alternative?
     
  11. Crisp icon
     29 likes

    Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

    208 Crisp alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    Good alternative?
     
  12. Canny icon
     9 likes

    Canny is a simple way for your team to collect and manage user feedback. Keep track of what your users want so you can inform what you build.

    113 Canny alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
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