Document360 Alternatives

Document360 is described as 'AI-powered platform for creating knowledge bases and documentation, with customizable themes, real-time team collaboration, version control, and multi-language support for internal and external use' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Document360, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and Windows apps. The best Document360 alternative is ProProfs Knowledge Base. It's not free, so if you're looking for a free alternative, you could try Slite or Sonat. Other great sites and apps similar to Document360 are Confluence, Zendesk, DocsHound and Produkt.so.

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Alternatives list

  1. HelpSpace icon
     Like

    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  2. Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  3. Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  4. LabiDesk icon
     Like

    LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  5. Pilot.io icon
     Like

    Pilot.io transforms your team's Google Workspace into an expansive and dynamic knowledge base. Harness the power of your team's collective knowledge through a streamlined interface that integrates Google Drive with external links and documents from 1800+ other SaaS tools.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  6. UseWhale icon
     Like

    Use Whale to effortlessly document your procedures, policies, and company knowledge, making employee training a breeze — with a bit of help from AI.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • Software as a Service (SaaS)
    • Android Tablet
    • iPhone
    • iPad
     
  7. For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
     
  8.  2 likes

    If your business needs to log, track, manage, automate and escalate support issues, then please read on.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
     
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