Drift.com is described as 'Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Drift.com for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Drift.com alternative is tawk.to, which is free. Other great apps like Drift.com are Text App, Zendesk Chat, Tidio and Chatwoot.
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
Facilitates instant support, personalized shopping with targeted offers. Proactively engages visitors, integrates with major tools, monitors performance, and reduces call expenses.
ChatBot offers a coding-free solution for building intelligent conversational bots, integrating with messaging apps like Messenger and Slack. With powerful features such as AI Assist resolving up to 80% of inquiries, real-time analytics, and eCommerce automation, it improves customer service efficiency 24/7.
Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.
Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.
AI platform connecting tech stack, automating repetitive tasks, and resolving business challenges. Features Concierge chatbot, IT process automation, and tools for sales, customer service, and operations. Industries span Insurance, Banking, Education, and more.
AI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.
Comm100 Live Chat powers real-time, personalized engagements when visitors need it most. Via website and mobile, agents can use screen sharing, auto-translation, and audio/video for efficient support.
Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR compliance, and mobile access for flexible service.
Best alternative for early stage startups
Almost everyone thinks Smartsupp is a great Drift.com alternative.
Business messenger with multi-channel features for sales, marketing, and support, connected on one platform. Calls, Online Chat, Email, Facebook Messenger and much more.
CBA Live Assist On-Premise is a secure, real-time customer service solution designed for financial institutions, governments, and businesses.
ChatbotPack.com is a next-generation chatbot platform with in-built natural language processing. Using a modular system you may customize each and every module, including adding your own language analytics, security, logging, and integrations to your existing systems and devices.
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for small website, smartsupp is much more affordable.