OneDesk Alternatives

OneDesk is described as 'Combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to OneDesk for a variety of platforms, including Web-based, iPhone, iPad, SaaS and Android apps. The best OneDesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try UserReport or idea.informer. Other great apps like OneDesk are UserVoice, UseResponse, Tender Support and Zoho Desk.

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Alternatives
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Alternatives list

  1. Astuto icon
     2 likes

    Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.

    156 Astuto alternatives

    Cost / License

    Alerts

    • Discontinued

    Platforms

    • Self-Hosted
    • Docker
    Good alternative?
     
  2. Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    66 Zoho Discussions alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  3. ProdPad icon
     1 like

    ProdPad helps your team gather ideas, surface the best ones and turn them into product specs, and then put it all on a product roadmap.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  4. HelpShift icon
     4 likes

    Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  5. shipit icon
     4 likes

    shipit is a product roadmap and product planning tool. It comes with an integrated, battle-proven approach to planning product. Predefined structures and iteration cycles make the whole process fail-safe.

    9 shipit alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  6. Build your product roadmap by allowing your customers to suggest and upvote features they want to see in your product. Customers add suggestions without signing up for an account. Anyone can upvote an approved suggestion with a single click.

    85 Feature Upvote alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  7. HappyFox icon
     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    144 HappyFox alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    Good alternative?
     
  8. GetFeedback icon
     6 likes

    Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.

    147 GetFeedback alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  9. Eloquant icon
     1 like

    ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  10. Rapidr icon
     Like

    Rapidr is a modern customer feedback management software that helps you capture & manage feedback in an organized way.

    186 Rapidr alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  11. BugPlug icon
     1 like

    Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.

    130 BugPlug alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
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