OneDesk AlternativesHelp Desk Platforms & CRM Systems like OneDesk
OneDesk is described as 'Combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to OneDesk for a variety of platforms, including Web-based, iPhone, iPad, SaaS and Android apps. The best OneDesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try UserReport or idea.informer. Other great apps like OneDesk are UserVoice, UseResponse, Tender Support and Zoho Desk.
Alternatives list
- 227 UserVoice alternatives
Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
United States


UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Self-Hosted
United States


+5
Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
United States


+6
- 113 Zoho Desk alternatives
Centralizes customer requests from various communication channels, features multi-brand self-service portals and automated knowledge base, uses AI-driven ticket analysis, sentiment tracking, hierarchy mirroring, and supports collaborative helpdesk operations with reporting.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
India


+2
- 97 Zonka Feedback alternatives
Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvement across diverse touchpoints.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Android
- iPhone
- Android Tablet
- iPad
India
+1 - 221 UserReport alternatives
UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.
Cost / License
- Free
- Proprietary
Application typeApplication types
Platforms
- Online
Denmark
EU


+6
- 180 UserEcho alternatives
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- iPhone
- iPad
- Software as a Service (SaaS)
Russia


+7
Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.
Cost / License
- Free
- Proprietary
Application type
Platforms
- Online
VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based or on-premise solution, VisionFlow is flexible, easy to use with outstanding value for money.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
Sweden
EU

Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Poland
EU



All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...
Cost / License
- Free
- Open Source
Application type
Platforms
- Online









































