Zonka Feedback

Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvement across diverse touchpoints.

Cost / License

Subscription
Proprietary

Application typeApplication types

Origin

India

Platforms

Mac
Windows
Android
iPhone
Android Tablet
iPad

Alternatives

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Features

Support for Gestures
Works Offline
White-labeled
Question Branching
Net Promoter Score (NPS)
Feedback collection
Skip Logic
Embeddable
Multiple languages
Location-based

Zonka Feedback News & Activities

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Recent activities

theai8782782 added Zonka Feedback as alternative to Cenvero Orion
6 months ago
crafted-pdez added Zonka Feedback as alternative to Bench
7 months ago
chatterplus added Zonka Feedback as alternative to Chatter Plus
8 months ago
Ram-nps added Zonka Feedback as alternative to Opin
11 months ago

Zonka Feedback information

Developed by
Zonka Feedback
Licensing
Proprietary and Commercial product.
Pricing
Subscription ranging between $399 and $999 per month.
Alternatives
97 alternatives listed
Badge
Get an embeddable badge for Zonka Feedback
Supported Languages
- English
- Arabic
- Azerbaijani
- Bengali
- Burmese
- Danish
- Dutch
- Finnish
- French
- German
- Gujarati
- Hebrew
- Hindi
- Hungarian
- Indonesian
- Italian
- Japanese
- Kannada
- Korean
- Malay
- Malayalam
- Marathi
- Norwegian Bokmål
- Oriya
- Portuguese
- Panjabi, Punjabi
- Romanian
- Russian
- Chinese
- Spanish
- Swedish
- Tamil
- Telugu
- Thai

AlternativeTo Categories

Business & Commerce, Travel & Location

Apple AppStore

Updated May 23, 2025
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Zonka Feedback was added to AlternativeTo by sonikamehta on May 27, 2015 and this page was last updated Sep 1, 2025. Zonka Feedback is sometimes referred to as Zonka.

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What is Zonka Feedback?

Zonka Feedback is a customer experience and survey platform that uses artificial intelligence to convert feedback into actionable insights. This platform allows users to create detailed surveys, collect data from different customer touchpoints, and understand customer behavior using AI analytics. It measures essential customer experience metrics like Net Promoter Score, Customer Satisfaction, and Customer Effort Score to improve customer satisfaction. The platform can also turn feedback into growth opportunities and convert customers into brand advocates. It is user-friendly, scalable, and suitable for startups and growing businesses. Zonka Feedback offers various feedback collection methods, including B2C & B2B feedback, transactional & relationship surveys, customer service & agent feedback, and location-based CX. It also supports offline and field surveys by providing mobile forms automation, on-premises feedback, and safety, inspection & audit surveys.