Chatboq is an AI-powered live chat and automation platform that helps businesses connect, engage, and convert customers in real time.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
Freshdesk Alternatives
Freshdesk is described as 'Streamlines ticket management with multichannel support, advanced automation, SLA tracking, analytics, self-service options, team collaboration, AI, and security' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Freshdesk for a variety of platforms, including Web-based, SaaS, iPhone, Android and iPad apps. The best Freshdesk alternative is LiveAgent. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great apps like Freshdesk are Deskhero, HESK, Zendesk and osTicket.
Alternatives list
Dominate Google search & ChatGPT results with AI-powered FAQ pages that rank #1 worldwide. Our SEO-optimized FAQ generator helps 10,000+ businesses boost conversions while saving 5+ hours weekly on customer support.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
EasyDesk is a cloud-based ticketing and customer support platform that centralizes email, chat, and social conversations into one dashboard to help teams respond faster and work more efficiently.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Norway
+3
Qisutu is a free and open-source ticketing and service desk platform for professional support organizations. It includes customer and agent portals, queues, workflow automation, service and SLA management, reporting, a knowledge base and an integrated CMDB.
+1
An AI-powered business automation platform that lets you build a specialized virtual agent to interact with your customers 24/7 across multiple channels: Web Chat, WhatsApp, SMS, and Voice Chat.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Flow Chat is an AI-powered chat widget you can add to any website in minutes. It acts as a 24/7 virtual assistant that handles customer support, captures leads, and books appointments automatically — without any coding required.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
Cenvero Orion is an AI support agent you can embed on any website. It answers customer questions instantly using your knowledge base, suppresses hallucinations post-inference, and automatically escalates complex issues to human agents with ticket creation.
Cost / License
- Freemium
- Proprietary
Application typeApplication types
Platforms
- Online
- Global
SupportMatic is an AI-powered email support agent that automates responses, manages subscriptions, and integrates with Stripe and knowledge bases. Boost productivity, reduce response times by 90%, and streamline workflows with intelligent automation.
Cost / License
- Paid
- Proprietary
Platforms
- Online
United States
Multi-language helpdesk for EU teams: email-to-ticket, SLA with business hours, AI assistant, knowledge base. Free plan, no credit card.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Slovakia
EU
+1
qbilon is a unified asset data platform that automatically discovers IT assets, maps dependencies, synchronizes CMDBs, and provides monitoring insights across hybrid IT environments.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Germany- EU
+3
France
