GLPI is described as 'IT Service Management software based on open source technologies. It suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to GLPI for a variety of platforms, including Web-based, Windows, Self-Hosted, Linux and SaaS apps. The best GLPI alternative is Spiceworks, which is free. Other great apps like GLPI are Freshdesk, osTicket, Zendesk and Shelf.nu.
Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...
Foreman is an open source project that helps system administrators manage servers throughout their lifecycle, from provisioning and configuration to orchestration and monitoring. Using Puppet or Chef and Foreman's smart proxy architecture, you can easily automate repetitive...
AI-powered IT service management platform offering codeless automation, self-service capabilities, built-in workflows, integrations with major apps, ticket management, performance data insights, and tools for workflow automation to optimize IT operations and collaboration.
Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.
Lightweight Assets Management System for Data Center and Back Office. It is an Open Source project provided on Apache v2.0 License.
10 years mature OCS Inventory NG, an OpenSource computer inventory and package deployment system for Win32 and Unix and Apple and Linux. Works with glpi-project.org helpdesk.
Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...
ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and end users.
Pyla is a on/offboarding IT platform for SMBs and Mid-caps. It simplifies the management of hardware and software when onboarding, transfer or offboarding employees and partners.
A stupid simple asset tracker for keeping track of your physical assets, their components, and applicable warranties and routine maintenance.
An open source ticket management & help desk solution. A freshdesk alternative.
Racktables is a nifty and robust solution for datacenter and server room asset management. It helps document hardware assets, network addresses, space in racks, networks configuration and much much more!
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Ralph is a good replacement for GLPI in regards to IT asset management. However, it will not replace it for Ticket systems.