GLPI Alternatives

GLPI is described as 'IT Service Management software based on open source technologies. It suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to GLPI for a variety of platforms, including Web-based, Windows, Self-Hosted, SaaS and Linux apps. The best GLPI alternative is Spiceworks, which is free. Other great apps like GLPI are Freshdesk, osTicket, Zendesk and Shelf.nu.

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Alternatives list

  1. Pyla icon
     Like

    Pyla is a on/offboarding IT platform for SMBs and Mid-caps. It simplifies the management of hardware and software when onboarding, transfer or offboarding employees and partners.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  2. RackTables icon
     16 likes

    Racktables is a nifty and robust solution for datacenter and server room asset management. It helps document hardware assets, network addresses, space in racks, networks configuration and much much more!

    Cost / License

    • Free
    • Open Source

    Platforms

    • Linux
    • BSD
    • Self-Hosted
     
  3. LOGINventory icon
     3 likes

    LOGINventory helps organizations automatically discover, manage, and document their entire IT infrastructure—including hardware, software, and even non-IT assets.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
     
  4. Action1 icon
     2 likes

    Action1 is the #1 risk-based patch management platform for distributed enterprise networks trusted by thousands of organizations globally. Action1 helps to discover, prioritize, and remediate vulnerabilities in a single solution to prevent security breaches and ransomware...

    87 Action1 alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  5. OTRS icon
     14 likes

    OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Linux
    • Online
     
  6. If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.

    Cost / License

    Platforms

    • Self-Hosted
     
  7. InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  8. Vivantio icon
     9 likes

    The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     
  9. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  10. i-doit icon
     5 likes

    The IT-documentation solution i-doit is based on a complete open source configuration management and database. Using i-doit as a CMDB you can manage your IT according to ITIL best practices and configurate the significant components of your IT environment.

    17 i-doit alternatives

    Cost / License

    Application type

    Platforms

    • Windows
    • Linux
    • BSD
     
  11. Kaseya VSA icon
     4 likes

    Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.

    103 Kaseya VSA alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
     
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