GLPI Alternatives

GLPI is described as 'IT Service Management software based on open source technologies. It suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to GLPI for a variety of platforms, including Web-based, Windows, Self-Hosted, Linux and SaaS apps. The best GLPI alternative is Spiceworks, which is free. Other great apps like GLPI are Freshdesk, osTicket, Zendesk and Shelf.nu.

filter to find the best alternatives

GLPI alternatives are mainly Help Desk Platforms, but if you're looking for Inventory Management Tools or IT Service Management Software you can filter on that. Other popular filters include Open Source, Free and iPhone. These are just examples - use the filter bar below to find more specific alternatives to GLPI.
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Alternatives list

  1. RackTables icon
     16 likes

    Racktables is a nifty and robust solution for datacenter and server room asset management. It helps document hardware assets, network addresses, space in racks, networks configuration and much much more!

    33 RackTables alternatives

    Cost / License

    • Free
    • Open Source

    Platforms

    • Linux
    • BSD
    • Self-Hosted
     
  2. Action1 icon
     2 likes

    Action1 is the #1 risk-based patch management platform for distributed enterprise networks trusted by thousands of organizations globally. Action1 helps to discover, prioritize, and remediate vulnerabilities in a single solution to prevent security breaches and ransomware...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. LOGINventory icon
     2 likes

    LOGINventory helps organizations automatically discover, manage, and document their entire IT infrastructure—including hardware, software, and even non-IT assets.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
     
  4. OTRS icon
     14 likes

    OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.

    64 OTRS alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
     
  5. InvGate Assets icon
     27 likes

    Assets is a suite of intelligent solutions to manage your hardware and software assets, through discovery, remote desktop, software metering, deployment & license management, and financials.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  6. If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.

    49 iTop by Combodo alternatives

    Cost / License

    Application type

    Platforms

    • Self-Hosted
     
  7. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  8. Vivantio icon
     9 likes

    The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  9. i-doit icon
     5 likes

    The IT-documentation solution i-doit is based on a complete open source configuration management and database. Using i-doit as a CMDB you can manage your IT according to ITIL best practices and configurate the significant components of your IT environment.

    Cost / License

    Platforms

    • Windows
    • Linux
    • BSD
     
  10. Kaseya VSA icon
     4 likes

    Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
     
  11. Engati icon
     2 likes

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
     
  12. CMDBuild icon
     1 like

    CMDBuild is an enterprise system: Java server-side Web GUI Ajax, SOA-based webservice. All reusing open source technologies and following industry standards.

    9 CMDBuild alternatives

    Cost / License

    • Free
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • BSD
    • Self-Hosted
     
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