A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Windows
+2
HappyFox Alternatives
HappyFox is described as 'Web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to HappyFox for a variety of platforms, including Web-based, Windows, iPhone, Android and SaaS apps. The best HappyFox alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like HappyFox are HelpDesk, Zendesk, UserVoice and LiveAgent.
Alternatives list
Keeping™ is a customer support tool that integrates with Gmail/Google Apps. It allows you and your team to manage customers support more efficiently directly from your current mailbox without having to use an external helpdesk.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Google Chrome
Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
H
Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of every customer. Integrated customer portal, knowledgebase, and ticket system.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
P
147 GetFeedback alternativesLet your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
United States
FeedbacQ is a revolutionary tablet application tailored to getting live feedback and customer experience. The solution enables to analyze data to drive business decisions in a customer perspective.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
India
+3
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
Cost / License
- Free
- Open Source
Application type
Platforms
- Mac
- Windows
- Linux
Ukraine
+6
58 Document360 alternativesAI-powered platform for efficiently creating, organizing, and managing knowledge bases, product documentation, user manuals, and SOPs, featuring customizable themes, real-time team collaboration, advanced version control, and multi-language support for global use.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- India
+7
ELOQUANT provide a comprehensive software solution that can manage interactions and feedback while integrating in one tool your professional services for front office and customer satisfaction.
Cost / License
- Paid
- Proprietary
Platforms
- Online
AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Linux
- Online
- India
30 OneDesk alternativesOneDesk is a combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Linux
- Online
Canada
+3
