HelpShift Alternatives

HelpShift is described as 'Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app' and is a customer feedback manager in the business & commerce category. There are more than 50 alternatives to HelpShift, not only websites but also apps for a variety of platforms, including iPhone, Android, Windows and Mac apps. The best HelpShift alternative is Freshdesk, which is free. Other great sites and apps similar to HelpShift are Zendesk, UserVoice, UseResponse and WoltLab Suite.

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Alternatives
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Alternatives list

  1. CustomerSure icon

    CustomerSure

     3 likes

    CustomerSure is simple, web-based customer feedback software to help turn feedback into profitable growth. It's specially designed for small to medium sized businesses. CustomerSure is different because feedback is primarily customer-to-company rather than...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • GB flagUnited Kingdom
    Lightning fast, customer-friendly satisfaction surveys
    Good alternative?
     
  2. Usedesk icon

    Usedesk

     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    • RU flagRussia
    Usedesk screenshot 1
    Good alternative?
     
  4. BugPlug icon

    BugPlug

     1 like

    Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.

    130 BugPlug alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    BugPlug screenshot 1
    Good alternative?
     
  5. Ad
    Screenshot
    Zoho Desk icon
    Zoho Desk

    Centralizes customer requests from various communication channels, features multi-brand self-service portals and automated knowledge base, uses AI-driven ticket analysis, sentiment tracking, hierarchy mirroring, and supports coll...

    https://www.zoho.com
    Learn More
  6. GetSmily icon

    GetSmily

     Like

    GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • BE flagBelgium
    • European Union flagEU
    GetSmily screenshot 1
    Good alternative?
     
  7. H

    HelpMaster

     2 likes

    If your business needs to log, track, manage, automate and escalate support issues, then please read on.

    109 HelpMaster alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    Good alternative?
     
  9. iPerceptions icon

    iPerceptions

     1 like

    Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.

    130 iPerceptions alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  11. K

    Kampyle

     Like

    Feedback forms and feedback solutions for lead generation, customer engagement and website optimization. Free 15-day trial.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  12. SmarterTrack Help Desk 7 icon

    SmarterTrack Help Desk 7

     Like

    SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    111 SmarterTrack Help Desk 7 alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • US flagUnited States
    SmarterTrack Help Desk 7 screenshot 1
    Good alternative?
     
  13. S

    Sales Essistant

     Like

    SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Good alternative?
     
  14. HelpSumo icon

    HelpSumo

     Like

    HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    Helpsumo comes with Responsive design.
    Good alternative?
     
  15. KronoDesk icon

    KronoDesk

     Like

    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    107 KronoDesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Help desk ticketing
    Good alternative?
     
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