Live Guide is described as 'Is designed for optimal operator efficiency, with intuitive controls and a customizable interface. It has great features like preview chat, remote assistance and video chat and can easily integrate with any third-party software or system' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Live Guide for a variety of platforms, including Web-based, Android, iPhone, Windows and Mac apps. The best Live Guide alternative is Freshdesk, which is free. Other great apps like Live Guide are tawk.to, Tidio , Zendesk Chat and Userlike.
Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
United States
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.
United States
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
United States
Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.
Germany
EU
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
SlovakiaEU
SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.
United States
Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.
CzechiaEU
Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.
United States
Live chat software capturing complete chat history—including unsent messages—and supporting group conversations, reply editing, agent typing insights, proactive triggers, intelligent chat routing, multi-device access, and encrypted chats across unlimited sites.
United States
MyLiveChat is a free live chat software for eCommerce websites. It allows real-time interaction with website visitors through a chat button, which can be added using HTML code. The button integrates smoothly with your website design without causing disruptions.
United States
Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR compliance, and mobile access for flexible service.
CzechiaEU
