LiveChat Alternatives

LiveChat is described as 'SaaS live chat and help desk platform streamlining ecommerce support, automating sales and customer queries, with 200+ integrations, analytics, and AI-powered agent tools' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveChat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveChat alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try FreeScout or tawk.to. Other great apps like LiveChat are Deskhero, Freshdesk, Fernand and Userlike.

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Alternatives
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Alternatives list

  1. Fullview icon
     Like

    Fullview is the end-to-end platform for technical customer support. Co-browse, video chat, call or remote access your customers in realtime to troubleshoot their problems on the go.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  2. AsisteClick icon
     1 like

    Messenger For Business - Increase your sales and improve customer support with live chat with three products: Team (collaborate with teammates), Chat (live chat with customers) and Inbox (ticketing system).

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Good alternative?
     
  3. Tickiti icon
     Like

    Web-based helpdesk and customer support system with a branded customer portal, multi-channel intake and a real-time workspace.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  4. RagLeap icon
     Like

    Self-hosted AI Business Manager with WhatsApp automation, Voice AI, Email management and RAG for businesses in 222+ languages.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  5. Create a Chatbot Landing Page for free! There's no code needed on your part and the process can be completed in under 5 minutes.

    17 Smart Convos alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  6. Acquire icon
     1 like

    Acquire.io is a one-stop customer support solutions for businesses. It's highly advanced and innovative tools encourage customer engagement and success across the board.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  7. Bornevia icon
     Like

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    Good alternative?
     
  8. FermiAI icon
     Like

    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  9. VoxMail icon
     Like

    VoxMail is a customer support tool that can be plugged-in to your website and allow your customers to leave your voice messages in any language.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  10. Ruby Relay pipes your website's live chat straight into Slack, with unlimited seats and flat monthly pricing, so your team replies from the tool they already have open.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Wordpress
    Good alternative?
     
  11. LiveChat operators on your website is powerful, It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email, we provides 24/7 live chat solutions.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  12. QuantumDesk is an AI-native customer support platform that helps businesses automate resolve support requests, assist agents with intelligent workflows, and scale customer support operations without increasing team size. It centralizes conversations into a single workspace.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
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