LiveChat Alternatives

LiveChat is described as 'SaaS live chat and help desk platform streamlining ecommerce support, automating sales and customer queries, with 200+ integrations, analytics, and AI-powered agent tools' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveChat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveChat alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try FreeScout or tawk.to. Other great apps like LiveChat are Deskhero, Freshdesk, Fernand and Userlike.

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Alternatives list

  1. LiveChat operators on your website is powerful, It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email, we provides 24/7 live chat solutions.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     
  2. ThinkOwl icon
     Like

    Built on cloud architecture (SaaS), ThinkOwl features AI-powered tools that streamline workflows—from ticket management to client engagement. ThinkOwl's arsenal of potent solutions—OwlDesk, OwlForce, and ThinkOwl CONVERSATIONS—are designed to automate routine tasks, boost...

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  3. Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  4. UserStak icon
     Like

    UserStak let's you put a live chat widget on your website for Customer Service, Live Chat, FAQ help, and more. It's so easy to use and you don't need to download another app - it's all within slack.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Wordpress
     
  5. SoftDesk icon
     Like

    SoftDesk is an AI-powered customer support platform that helps businesses manage conversations across chat, email, WhatsApp, and SMS from one unified workspace. It combines a shared inbox, website widgets, automation, and AI-assisted support tools so teams can respond faster...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  6. Novocall icon
     1 like

    Novocall is a callback widget that allows you to easily communicate with your customers. It analyzes web behaviour, and once a visitor is interested, it offers a free callback within seconds, helping you increase your web conversions.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  7. Helloumi icon
     1 like

    Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  8. DropBot icon
     Like

    DropBot is an AI-powered chatbot widget for small business websites. Business owners train it with their own Q&A - hours, pricing, policies, services - and embed it with one line of code. The bot answers customer questions automatically, around the clock, without...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  10. Nice.Chat icon
     Like

    eCommerce oriented online chat solution and the fastest way to increase sales.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  11. Hippo is a 360 solution for your business to engage, acquire and support customers through conversation support and customer engagement.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPad
    • Software as a Service (SaaS)
     
  12. AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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