LiveChat Alternatives

LiveChat is described as 'SaaS live chat and help desk platform streamlining ecommerce support, automating sales and customer queries, with 200+ integrations, analytics, and AI-powered agent tools' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveChat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveChat alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try FreeScout or tawk.to. Other great apps like LiveChat are Deskhero, Freshdesk, Fernand and Userlike.

Copy a direct link to this comment to your clipboard
Alternatives
Get a badge for your siteLiveChat alternatives page was last updated

Alternatives list

  1. AI customer support and webshop chatbot for ecommerce teams, with chat, ticket, and phone support across modern webshops.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  2. ThinkOwl icon
     Like

    Built on cloud architecture (SaaS), ThinkOwl features AI-powered tools that streamline workflows—from ticket management to client engagement. ThinkOwl's arsenal of potent solutions—OwlDesk, OwlForce, and ThinkOwl CONVERSATIONS—are designed to automate routine tasks, boost...

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  3. Juliia icon
     Like

    Juliia is an AI shopping agent for e-commerce that understands customer needs, recommends relevant products, and guides shoppers from product discovery to checkout.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  4. UserStak icon
     Like

    UserStak let's you put a live chat widget on your website for Customer Service, Live Chat, FAQ help, and more. It's so easy to use and you don't need to download another app - it's all within slack.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Wordpress
    Good alternative?
     
  5. SoftDesk icon
     Like

    SoftDesk is an AI-powered customer support platform that helps businesses manage conversations across chat, email, WhatsApp, and SMS from one unified workspace. It combines a shared inbox, website widgets, automation, and AI-assisted support tools so teams can respond faster...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  6. AI chatbot plugin for WordPress with built-in LiveChat for human takeover. AI learns your website content and answers visitors with real links. Data stored on your server only.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Wordpress
    Good alternative?
     
  7. Novocall icon
     1 like

    Novocall is a callback widget that allows you to easily communicate with your customers. It analyzes web behaviour, and once a visitor is interested, it offers a free callback within seconds, helping you increase your web conversions.

    36 Novocall alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  8. Helloumi icon
     1 like

    Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  9. Ticaga icon
     Like

    A self-hosted customer help desk and product feedback platform with unlimited employees for a flat license fee. A unified, budget-friendly alternative to Zendesk, UserVoice, and Help Scout.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Linux
    • Self-Hosted
    • GB flagUnited Kingdom
    Knowledge base Extension preview.
    Good alternative?
     
  10. DropBot icon
     Like

    DropBot is an AI-powered chatbot widget for small business websites. Business owners train it with their own Q&A - hours, pricing, policies, services - and embed it with one line of code. The bot answers customer questions automatically, around the clock, without...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  11. ICTDesk icon
     Like

    ICTDesk helps support teams talk to website visitors in real time and keep every conversation organized. It combines a live chat widget, an AI chatbot trained on your own site content, a shared team inbox and a ticketing system in one place.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
You are at page 20 of LiveChat alternatives