LiveChat Alternatives

LiveChat is described as 'SaaS live chat and help desk platform streamlining ecommerce support, automating sales and customer queries, with 200+ integrations, analytics, and AI-powered agent tools' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveChat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveChat alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try FreeScout or tawk.to. Other great apps like LiveChat are Deskhero, Freshdesk, Fernand and Userlike.

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Alternatives
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Alternatives list

  1. Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  2. Nice.Chat icon
     Like

    eCommerce oriented online chat solution and the fastest way to increase sales.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  3. ProDuck is a live chat with integrated product database, enabling shops to upload and sell own products within the chat. For content marketing chats can be converted into info pages. ProDuck sales experts can support the customer service optionally.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Good alternative?
     
  4. AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  5. Pavior icon
     Like

    Pavior is an all-in-one customer support platform that combines live chat, session replay, CRM, email campaigns, help center, and in-app announcements in a single dashboard.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Good alternative?
     
  6. Complete SMS marketing campaign and transaction automation with SMS bots, abandoned cart recovery, win back lost customers, create and maintain loyalty programs and much more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  7. Memox icon
     Like

    An AI sales agent that handles instant lead qualification, complex quotes, and seamless handoff—24/7. Costs a fraction of a sales hire. Performs from day one.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  8. Zickt icon
     Like

    Zickt brings customer conversations from web chat, email, and forms into your Slack workspace, so your team replies without ever leaving Slack.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • GB flagUnited Kingdom
    Zickt screenshot 1
    Good alternative?
     
  9. Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

    170 Gorgias Helpdesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  10. Apdated icon
     Like

    Apdated’s AI-driven application revolutionizes the way businesses communicate with their customers. By automating progress updates, Apdated ensures that your customers are always informed and engaged without any extra effort from your team.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  11. MomentCRM icon
     Like

    MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
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