LiveChat Alternatives

LiveChat is described as 'SaaS live chat and help desk platform streamlining ecommerce support, automating sales and customer queries, with 200+ integrations, analytics, and AI-powered agent tools' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveChat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveChat alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try FreeScout or tawk.to. Other great apps like LiveChat are Freshdesk, Zendesk, Userlike and Text App.

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Alternatives list

  1. Lime Talk icon

    Lime Talk

     58 likes

    Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Lime Talk screenshot 1
     
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    4
    13
    Comments about Lime Talk as an Alternative to LiveChat
    Guest
    Positive
    1

    Intuitive interface, sufficient features, good price

    Review by a new / low-activity user.
    robinbarrymore
    Positive
    1

    We have been using both services on our web and both worked well. Lime Talk is much cheaper and not worse.

    Review by a new / low-activity user.
    javiermoreno
    Positive
    1

    Chat for web which is much cheaper.

    3 of 4 comments
    Lime Talk icon
    Lime Talk icon

    • Almost everyone thinks Lime Talk is a great LiveChat alternative.

    • Lime Talk is Paid and ProprietaryLiveChat is also Paid and Proprietary
  2. Sideconvo icon

    Sideconvo

     1 like

    Sideconvo automatically discovers your website's content and reads your uploaded documents to create an intelligent agent that visitors can talk to—not just chat with.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Sideconvo screenshot 1
     
  4. Intercom icon

    Intercom

     55 likes

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    301 Intercom alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    Intercom screenshot 1
     
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    1
    Comments about Intercom as an Alternative to LiveChat
    OliviaNagyov
    Positive
    0

    Intercom is too expensive alternative but has more feature

    Intercom icon
    Intercom icon
    • Intercom is Paid and ProprietaryLiveChat is also Paid and Proprietary
  5. Ad
    Screenshot
    HelpCrunch icon
    HelpCrunch

    Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support ...

    https://www.helpcrunch.com
    Learn More
  6. LiveAgent icon

    LiveAgent

     56 likes

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent screenshot 1
     
  8. Knoon AI icon

    Knoon AI

     1 like

    Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Official homepage of Knoon.
     
  10. ProProfs Chat icon

    ProProfs Chat

     43 likes

    Facilitates instant support, personalized shopping with targeted offers. Proactively engages visitors, integrates with major tools, monitors performance, and reduces call expenses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • iPad
    • Android Tablet
    ProProfs Chat screenshot 1
     
    |
    2
    Comments about ProProfs Chat as an Alternative to LiveChat
    Guest
    Positive
    0

    Easy to use live chat tool!

    Review by a new / low-activity user.
    Shrey Gupta
    Positive
    0

    Cheaper than LiveChat with same features.

    Review by a new / low-activity user.
    ProProfs Chat icon
    ProProfs Chat icon
    • ProProfs Chat is Freemium and ProprietaryLiveChat is Paid and Proprietary
  11. Smartsupp icon

    Smartsupp

     60 likes

    Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR compliance, and mobile access for flexible service.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Windows Phone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Respond form your warehouse or on the go with our mobile app
     
    |
    3
    Comments about Smartsupp as an Alternative to LiveChat
    patrik chalupa
    Positive
    0

    similar solution with better pricing

    OliviaNagyov
    Positive
    0

    Same capability but cheaper

    SebastianPotcher
    Positive
    0

    Both product have similar feature and pricing

    Smartsupp icon
    Smartsupp icon
    • Smartsupp is Freemium and ProprietaryLiveChat is Paid and Proprietary
  12. InvGate Service Desk icon

    InvGate Service Desk

     45 likes

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    InvGate Service Desk screenshot 1
     
  13. Help Scout icon

    Help Scout

     29 likes

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    139 Help Scout alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Help Scout screenshot 1
     
  14. SupportBee icon

    SupportBee

     96 likes

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    SupportBee screenshot 1
     
  15. DeskDingo icon

    DeskDingo

     5 likes

    Live chat software for your website. The base package is free forever and no credit card is required to use it. Additional paid features can be added as needed.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    DeskDingo screenshot 1
     
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