If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.
MSM ITSM Software Alternatives
MSM ITSM Software is described as 'MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a comprehensive ITIL® and ISO/IEC 20000 compatible solution' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to MSM ITSM Software for a variety of platforms, including Web-based, Windows, iPhone, SaaS and Android apps. The best MSM ITSM Software alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Jira Service Management or iTop by Combodo. Other great apps like MSM ITSM Software are DGlide, monday service, Freshservice and ServiceNow.
Alternatives list
- 54 iTop by Combodo alternatives
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Software as a Service (SaaS)
Argentina


+1
- 157 Helpy.io alternatives
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.


+1
Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Linux
- Online
- 182 Trengo alternatives
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
Netherlands
EU


- 61 LanDesk Service Management alternatives
LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
United States



- 61 TOPdesk ITSM alternatives
TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Self-Hosted
- 170 AzureDesk alternatives
Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Chrome OS
- Self-Hosted
United States


+4
- 62 Cherwell alternatives
Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY™ ITIL-based processes and is available SaaS or on-premises.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad










































