osTicket Alternatives

osTicket is described as 'Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to osTicket for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best osTicket alternative is FreeScout, which is both free and Open Source. Other great apps like osTicket are Freshdesk, Zendesk, Zammad and HESK.

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Alternatives list

  1. Ticketing As A Service is a Certified Microsoft Teams Ticketing System that allows you to boost your company efficiency and productivity by managing your service desk incidents & requests.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Microsoft Teams
    • Software as a Service (SaaS)
     
  2. SageTalk icon
     Like

    Live Chat Platform for the automation age. Automate your chats & repurpose your staff to be more effective.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  3. IzzyHelp icon
     Like

    An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Wordpress
     
  4. ReadyDesk icon
     Like

    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
     
  5. BUGtrack icon
     1 like

    BUGtrack is a web-based bug tracking and project management.

    Why use BUGtrack?

    Web based Access real-time information from anywhere in the world, 24 hours a day, 365 days a year.

    Unlimited projects & Bugs Manage hundreds of projects in multiple locations OR just a few!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  6. Sygma icon
     2 likes

    Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.

    39 Sygma alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  7. All-in-one computer repair ticketing system.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
     
  8. eBLVD icon
     3 likes

    Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. FermiAI icon
     Like

    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. Plain icon
     Like

    Plain puts all your customer conversations from Slack, email and forms into a single, lightning-fast interface and makes it easy to work with your team. Integrated with the tools you already use, and backed by their powerful API.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  11. Orderry icon
     Like

    Orderry is the business management software to keep track of your jobs, work orders, clients, employees, stock & finance in a single interface. Make repairs, services and sales proceed efficiently.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  12. XOBBIX icon
     Like

    XOBBIX is an All-in-One platform for businesses, covering support tickets, CRM, HRM, and project tasks. A one-stop solution for your business to go full digital, covering sales, support, and operations/productivity.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
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