Product Pains Alternatives

Product Pains is described as 'Giving users a louder voice to help teams build better products' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Product Pains, not only websites but also apps for a variety of platforms, including iPhone, Android, Windows and iPad apps. The best Product Pains alternative is Freshdesk, which is free. Other great sites and apps similar to Product Pains are Zendesk, UserVoice, Fider and UseResponse.

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Alternatives list

  1. SupportBee icon
     96 likes

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  2. Survicate icon
     36 likes

    Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.

    237 Survicate alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  3. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  4. Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  5. Helpy.io icon
     10 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
     
  6. Doorbell.io icon
     8 likes

    Gather in-app user feedback for free, on web, iOS, or Android.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
     
  7. Enchant.com icon
     17 likes

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
     
  8. Saber website feedback is easy to use, quick to set up, and free. Saber adds a customizable feedback button to your website allowing visitors to submit feedback and report issues, while automatically capturing the browser, operating system and errors.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  9. Astuto icon
     2 likes

    Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.

    Cost / License

    Platforms

    • Self-Hosted
    • Docker
     
  10. SatisMeter icon
     8 likes

    SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  11. ClickDesk icon
     14 likes

    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  12. HunchBuzz icon
     28 likes

    Idea/Innovation Management software for Companies, Government, Education, NGO's.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
     
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