ProProfs Knowledge Base is described as 'Is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to ProProfs Knowledge Base for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best ProProfs Knowledge Base alternative is BookStack, which is both free and Open Source. Other great apps like ProProfs Knowledge Base are MediaWiki, Nuclino, XWiki and Slite.
Balsa has a company-wide knowledgebase that you can store and share your most important documents within the company, using highest security standards.
Kipwise is a smart knowledge management tool that integrates seamlessly with other tools you use every day, so you can save and retrieve team knowledge easily, wherever you need them.
Hong Kong SAR China
The fastest way to enable help at work. Build a Slack-first, intelligent and robust company wiki from scratch or integrate tools like Google Drive, Confluence, GitHub and more to create one single source of truth for your team.
United States
An open source ticket management & help desk solution. A freshdesk alternative.
With the InfoRapid KnowledgeBase Builder, you can create mind maps and flowcharts of almost unlimited size. This allows you to organize all your ideas and knowledge with cross-linked chart. Create complex process charts and decision trees.
Germany
EU
Kbee extends Google Docs to create a professional knowledge base without compromising the authoring experience.
United States
The Most Advanced WordPress Knowledge Base Plugin Build a WordPress Knowledge Base with access control, frontend editing, and many more power-packed | Helpie Knowledge Base Plugin
Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer...
Wayfare goes beyond simple SOP generation. It is a lightweight, zero-friction alternative to Scribe and Tango that automatically records your browser actions while serving as a fully featured, centralized knowledge hub for your entire team.
Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.
United States
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
