ServiceNow Alternatives

Alternatives list

1. 

   

   BMC Helix Operations Management

    Like

   Reduce the time, effort, and cost involved with monitoring dynamic applications by providing both IT and the business with real-time insight into application performance and its impact on user behavior — across physical and cloud environments, the internet, corporate networks...

   Cost / License

   • Paid
   • Proprietary

   Platforms

   • Windows
   • Linux

   

   Good alternative?Is this a good alternative to ServiceNow?

    
2. 

   

   Genuity

    Like

   Genuity is a technology management platform that keeps businesses on top of their IT.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Network Monitor

   Origin

   • United States

   Platforms

   • Online

   

   Good alternative?Is Genuity a good alternative to ServiceNow?

    
4. 

   

   ip·Solis

    Like

   Self-hosted IT asset lifecycle management — self-service portal, approval workflows and PowerShell runbook automation for VDIs, app access and any IT asset.

   Cost / License

   • Freemium
   • Proprietary

   Application type

   • IT Service Management

   Origin

   • Germany
   • EU

   Platforms

   • Online
   • Self-Hosted
   • Docker

   • Germany
   • EU

   

   

   

   +4

   

   More about ip·Solis  

   

   Good alternative?Is ip·Solis a good alternative to ServiceNow?

    
5. Ad

   

   

   Freshservice

   AI-powered IT service management platform offering codeless automation, self-service capabilities, built-in workflows, integrations with major apps, ticket management, performance data insights, and tools for workflow automation ...

   https://www.freshworks.com

   Learn More
6. 

   

   helpNINJA AI

    Like

   An AI-powered chat widget that answers instantly, learns from your content, and hands things off to your team when needed. Add it to your site in minutes and give your visitors the help they want.

   Cost / License

   • Paid
   • Proprietary

   Origin

   • United States

   Platforms

   • Online
   • Software as a Service (SaaS)

   • United States

   

   

   

   +1

   

   More about helpNINJA AI  

   

   Good alternative?Is helpNINJA AI a good alternative to ServiceNow?

    
7. 

   

   Auralis AI

    Like

   Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • CRM

   Platforms

   • Online
   • Software as a Service (SaaS)

   

   Good alternative?Is Auralis AI a good alternative to ServiceNow?

    
9. 

   

   HaloITSM

    Like

   HaloITSM is an IT service management solution that helps businesses streamline the incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and...

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • IT Service Management

   Origin

   • United Kingdom

   Platforms

   • Online
   • Software as a Service (SaaS)

   • United Kingdom

   

   

   

   +1

   

   More about HaloITSM  

   

   Good alternative?Is HaloITSM a good alternative to ServiceNow?

    
10. 

    

    Cenvero Orion

     Like

    Cenvero Orion is an AI support agent you can embed on any website. It answers customer questions instantly using your knowledge base, suppresses hallucinations post-inference, and automatically escalates complex issues to human agents with ticket creation.

    Cost / License

    • Freemium
    • Proprietary

    Application typeApplication types

    • Help Desk
    • AI Chatbot

    Origin

    • International

    Platforms

    • Online

    • Global

    

    

    More about Cenvero Orion  

    

    Good alternative?Is Cenvero Orion a good alternative to ServiceNow?

     
11. 

    

    ReadyDesk

     Like

    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Platforms

    • Windows
    • Online
    • Self-Hosted

    

    More about ReadyDesk  

    

    Good alternative?Is ReadyDesk a good alternative to ServiceNow?

     
12. 

    

    Wolken- Service Desk for Customer Support

     Like

    Wolken Service Desk for Customer Support is an AI and Cloud-native SaaS that enables enterprises to provide superior internal/external customer service and reduce the cost of support through Automation, Machine Learning, and Integrations.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux

    

    Good alternative?Is this a good alternative to ServiceNow?

     
13. 

    

    Bornevia

     Like

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • Customer Feedback Manager

    Origin

    • Indonesia

    Platforms

    • Online
    • Android

    • Indonesia

    

    

    

    +3

    

    More about Bornevia  

    

    Good alternative?Is Bornevia a good alternative to ServiceNow?

     
14. 

    

    goDeskless

     Like

    AI-driven goDeskless optimizes field service and boosts customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online

    

    

    More about goDeskless  

    

    Good alternative?Is goDeskless a good alternative to ServiceNow?

     
15. 

    

    ALVAO IT Service Management

     Like

    ALVAO Service Desk is a Microsoft-centric ITSM platform that centralizes and streamlines operations for organizations worldwide.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • IT Service Management

    Origin

    • Czechia
    • EU

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    • Czechia
    • EU

    

    

    

    +7

    

    More about ALVAO IT Service Management  

    

    Good alternative?Is this a good alternative to ServiceNow?