Sidequest for Slack AlternativesHelp Desk Platforms and other similar apps like Sidequest for Slack

Sidequest for Slack is described as 'Sidequest makes you love your helpdesk again, by combining the reliability of traditional ticketing systems and the ease of use of modern task managers inside Slack. It allows your workspace members to create tasks in public or private support channels, but also for each other' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Sidequest for Slack for a variety of platforms, including Web-based, Android, iPhone, iPad and Windows apps. The best Sidequest for Slack alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or Linear. Other great apps like Sidequest for Slack are Zendesk, MeisterTask, Actioner and JitBit Helpdesk.

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Alternatives
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Alternatives list

  1. Deskhero icon
     8 likes

    Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  2. Freshdesk icon
     124 likes

    Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.

    133 Freshdesk alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Good alternative?
     
  3. Zendesk icon
     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    312 Zendesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Good alternative?
     
  4. Linear icon
     13 likes

    Enhance your software project's management by efficiently tracking sprints, tasks, and bugs. Linear is designed for optimal performance for developers, offering real-time synchronization and keyboard shortcuts, easy offline access, and light or dark mode UI options across multiple teams.

    128 Linear alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • US flagUnited States
    Linear screenshot 1
    Good alternative?
     
  5. MeisterTask icon
     96 likes

    MeisterTask is the most intuitive task management and collaboration tool on the web. Sign up, invite your team and start working. No training required.

    251 MeisterTask alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Good alternative?
     
  6. Actioner icon
     5 likes

    Actioner unifies customer feedback, product usage data, and CRM insights to help sales leaders and success teams retain customers, prevent churn, and uncover upsell opportunities.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  7. JitBit Helpdesk icon
     33 likes

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad
    Good alternative?
     
  8. Workast icon
     3 likes

    Workast is the only project management tool you need in Slack. Workast helps your team capture daily work, manage projects and keep all tasks in one place.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    Good alternative?
     
  9. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  10. Nextup JIRA provides a bot that connects Slack with Atlassian JIRA. The bot listens to channels where it has been invited and automatically provides information from JIRA to supplement your Slack conversations.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Slack
    Good alternative?
     
  11. Spoke icon
     1 like

    Spoke is a simple, smart way to manage requests that’s designed for anyone to use. Spoke’s AI intelligently routes and resolves internal requests and questions, while learning and improving with each ticket.

    26 Spoke alternatives

    Cost / License

    • Paid
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
    • GB flagUnited Kingdom
    Spoke web app
    Good alternative?
     
  12. TodoGator icon
     Like

    The best Issue Tracking Software for your organization. TodoGator helps you track tasks, bugs and manage projects efficiently. It seamlessly integrates with Slack for high performing teams to get work done faster and more efficiently.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
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