Spoke is described as 'Simple, smart way to manage requests that’s designed for anyone to use. Spoke’s AI intelligently routes and resolves internal requests and questions, while learning and improving with each ticket' and is an website. There are more than 25 alternatives to Spoke, not only websites but also apps for a variety of platforms, including SaaS, Android, iPhone and Self-Hosted apps. The best Spoke alternative is JIRA, which is free. Other great sites and apps similar to Spoke are Zendesk, Freshservice, Jira Clone and Kipwise.
Centralized project management tool for planning and tracking tasks, aligning work with company goals, visualizing workflows, and optimizing performance via real-time data insights. Offers AI-driven task suggestions, integrates with essential tools, and provides a cohesive collaboration space under one roof.
Australia
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
United States
AI-powered IT service management platform offering codeless automation, self-service capabilities, built-in workflows, integrations with major apps, ticket management, performance data insights, and tools for workflow automation to optimize IT operations and collaboration.
United States
A simplified Jira clone built with React/Babel (Client), and Node/TypeScript (API). Auto formatted with Prettier, tested with Cypress.
Kipwise is a smart knowledge management tool that integrates seamlessly with other tools you use every day, so you can save and retrieve team knowledge easily, wherever you need them.
Hong Kong SAR China
Codegiant includes pretty yet powerful tools for agile project management. It is meant to be a single platform for project management. People are loving it as a great alternative to Jira as it is faster with better UI/UX and is free to use for upto 5 users.
United States
Project cost management platform that calculates costs for your software projects automatically while you plan tasks in sprints using Agile Methodologies
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Netherlands
EU
Centralizes tasks, tickets, time, financial tracking, and help desk management with email-to-ticket conversion, secure infrastructure, SLA monitoring, auto-escalations, integration with popular email platforms, and real-time profit margin display for unified workflow.
United Kingdom
Enpointer is a modern issue tracker for agile software teams. It lets teams follow scrum methodology by planning and creating sprints and boards to track the status of issues. It can be used to track bugs, user stories, epics, versions etc organised in various projects.
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
India
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
MaltaEU
