SupportPal Alternatives

SupportPal is described as 'Powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to SupportPal for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best SupportPal alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like SupportPal are Zendesk, UserVoice, Cenvero Orion and Front.

Copy a direct link to this comment to your clipboard
Alternatives
Get a badge for your siteSupportPal alternatives page was last updated

Alternatives list

  1. BusyBench icon
     1 like

    Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.

    72 BusyBench alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    Good alternative?
     
  2. Usedesk icon
     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    Good alternative?
     
  3. BugPlug icon
     1 like

    Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.

    130 BugPlug alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  4. HelpSite icon
     Like

    The easiest way to create a public or private hosted knowledge base for your customers or employees. Fully customizable and searchable.

    47 HelpSite alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  5. SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    111 SmarterTrack Help Desk 7 alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    Good alternative?
     
  6. Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets

    61 Help Desk Authority alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    Good alternative?
     
  7. Sygma icon
     2 likes

    Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.

    40 Sygma alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Good alternative?
     
  8. HelpSumo icon
     Like

    HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    Good alternative?
     
  9. Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    211 Happi.team alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  10. Giving users a louder voice to help teams build better products.

    100 Product Pains alternatives

    Cost / License

    • Freemium
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
    Good alternative?
     
  11. jiLiveChat is click-to-call widget that lets you communicate with your visitors to build trust, resolve support issues, and add a human touch to your brand.

    138 jiLiveChat alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  12. ReadyDesk icon
     Like

    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    130 ReadyDesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    Good alternative?
     
You are at page 9 of SupportPal alternatives