Text is described as 'AI customer service platform that turns support conversations into revenue — AI agent, live chat, chat bot, and help desk in one workspace' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Text for a variety of platforms, including Web-based, Android, iPhone, SaaS and iPad apps. The best Text alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great apps like Text are Zendesk, Dolibarr, HubSpot and Freshdesk.