Tidio AlternativesHelp Desk Platforms & Customer Feedback Managers like Tidio

Tidio is described as 'Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently' and is a Help Desk platform in the ai tools & services category. There are more than 50 alternatives to Tidio for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Tidio alternative is Libredesk, which is both free and Open Source. Other great apps like Tidio are HubSpot, Freshdesk, FreeScout and Zendesk Chat.

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Alternatives list

  1. Libredesk icon
     8 likes

    Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.

    41 Libredesk alternatives

    Cost / License

    Platforms

    • Self-Hosted
    • Docker
     
    • Libredesk is the most popular Self-Hosted alternative to Tidio .

    • Libredesk is the most popular Open Source & free alternative to Tidio .

    • Libredesk is Free and Open SourceTidio is Freemium and Proprietary
    • Libredesk is Privacy focused and LightweightTidio is not according to our users
  2. HubSpot icon
     106 likes

    HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.

    101 HubSpot alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
    • HubSpot is the most popular Web-based, Android, iPhone, iPad & Android Tablet alternative to Tidio .

    • HubSpot is Freemium and ProprietaryTidio is also Freemium and Proprietary
  3. Freshdesk icon
     124 likes

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    81 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
     
    • Freshdesk is the most popular Windows, Mac & Linux alternative to Tidio .

    • Freshdesk is Freemium and ProprietaryTidio is also Freemium and Proprietary
    • Freshdesk is CustomizableTidio is not according to our users
  4. FreeScout icon
     40 likes

    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    104 FreeScout alternatives

    Cost / License

    • Freemium (Pay once)
    • Open Source (AGPL-3.0)

    Application type

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
     
  5. Zendesk Chat icon
     37 likes

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
    • Zendesk Chat is the most popular SaaS alternative to Tidio .

    • Zendesk Chat is Freemium and ProprietaryTidio is also Freemium and Proprietary
  6. Dolibarr icon
     48 likes

    Dolibarr ERP & CRM is a modern and easy to use open-source web software package to manage your business (customers, invoices, orders, products, stocks, agenda, e-mailings, shipments...).

    111 Dolibarr alternatives

    Cost / License

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • Self-Hosted
    • PHP
    • Cloudron
     
  7. Intercom icon
     55 likes

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    301 Intercom alternatives

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
     
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    1
    Comments about Intercom as an Alternative to Tidio
    Guest
    Positive
    0

    Tidio is better for small business

    Review by a new / low-activity user.
    Tidio  Icon
    Intercom icon
    • Intercom is the most popular commercial alternative to Tidio .

    • Intercom is Paid and ProprietaryTidio is Freemium and Proprietary
  8. tawk.to icon
     93 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    212 tawk.to alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
     
  9. LiveChat icon
     21 likes

    SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.

    242 LiveChat alternatives

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
     
  10. Userlike icon
     82 likes

    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  11. HelpCrunch icon
     170 likes

    Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.

    91 HelpCrunch alternatives

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    • iPad
    • Android Tablet
     
12 of 71 Tidio alternatives