Tidio Alternatives

Tidio is described as 'Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Tidio for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Tidio alternative is Libredesk, which is both free and Open Source. Other great apps like Tidio are Myna.cx, HubSpot, Freshdesk and FreeScout.

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Alternatives
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Alternatives list

  1. DeskDingo icon
     5 likes

    Live chat software for your website. The base package is free forever and no credit card is required to use it. Additional paid features can be added as needed.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  2. Zoho Desk icon
     2 likes

    Centralizes customer requests from various communication channels, features multi-brand self-service portals and automated knowledge base, uses AI-driven ticket analysis, sentiment tracking, hierarchy mirroring, and supports collaborative helpdesk operations with reporting.

    114 Zoho Desk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Good alternative?
     
  3. Flow.ai icon
     12 likes

    Flow.ai is an independent chatbot building platform with an easy drag and drop interface driven by powerful NLP. Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like WhatsApp and Messenger.

    72 Flow.ai alternatives

    Cost / License

    • Free Personal
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Chrome OS
    • Software as a Service (SaaS)
    • NL flagNetherlands
    • European Union flagEU
    Flow.ai screenshot 1
    Good alternative?
     
  4. Smartsupp icon
     60 likes

    Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR compliance, and mobile access for flexible service.

    147 Smartsupp alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Windows Phone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Good alternative?
     
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  5. SetSmart icon
     1 like

    SetSmart is an AI sales setter for coaches and creators. It qualifies prospects on Instagram, Messenger & WhatsApp, follows your custom script, and books Calendly appointments automatically—24/7, without hiring a human setter.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  6. HelpDesk icon
     2 likes

    Streamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 support to ensure efficient operations and customer satisfaction improvements.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • UNIX Web Browser
    • LiveChat
    • Software as a Service (SaaS)
    Good alternative?
     
  7. INNOCHAT icon
     1 like

    INNOCHAT is a comprehensive AI agent builder platform designed to create, customize, and deploy intelligent chatbots and AI assistants.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Zapier
    • Webflow
    • Wordpress
    • Wix.com
    • Squarespace
    • Drupal
    • Shopify
    • Slack
    Good alternative?
     
  8. Fernand icon
     3 likes

    Fernand is the best customer support software for SaaS businesses. Blazingly fast. Keyboard shortcuts for everything. Designed to be calm.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  9. Umiplex icon
     1 like

    With Umiplex, your customers stop waiting. Answers come straight from your knowledge base—clear, instant, and always available.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  10. LenoChat icon
     2 likes

    Lightweight platform offering live chat, automated AI chatbot, and copilot support for startups and small businesses, with social media integrations, simple website installation, free AI-assisted replies, operating hours, and practical communication tools.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Shopify
    • Sass
    • Wordpress
    Good alternative?
     
  11. REVE Chat icon
     3 likes

    REVE chat has been solving all your customer support issues since 2014. It offers efficient and highly customizable chat software for your website. It enables your customer support executives to proficiently assist the viewers and customers on your website with all their queries.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    Good alternative?
     
  12. Amazon Lex icon
     2 likes

    Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications.

    40 Amazon Lex alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Amazon Web Services
    Good alternative?
     
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