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TOPdesk ITSM Alternatives
TOPdesk ITSM is described as 'TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to TOPdesk ITSM for a variety of platforms, including Web-based, Windows, Android, iPhone and SaaS apps. The best TOPdesk ITSM alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Jira Service Management or iTop by Combodo. Other great apps like TOPdesk ITSM are monday service, Freshservice, ServiceNow and Deskero.
Alternatives list
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
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The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Self-Hosted
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.
Today’s ITSM software should improve work processes and empower customers to be self-sufficient. That's exactly what Clientele ITSM has to offer. It's a customer centric software suite that enables you to continuously improve your service.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Windows
- Online
- Self-Hosted
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Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other...
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Cost / License
- Freemium
- Proprietary
Platforms
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
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MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a comprehensive ITIL® and ISO/IEC 20000 compatible solution...
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