Cost / License
- Paid
- Proprietary
Alerts
- Discontinued
Platforms
- Online
GetFeedback is described as 'Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to GetFeedback, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and Windows apps. The best GetFeedback alternative is LimeSurvey, which is both free and Open Source. Other great sites and apps similar to GetFeedback are SurveyMonkey, UserVoice, Zendesk and SurveyJS.
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.




Build your product roadmap by allowing your customers to suggest and upvote features they want to see in your product. Customers add suggestions without signing up for an account. Anyone can upvote an approved suggestion with a single click.



Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.




Userback is a user feedback platform that empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.




Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.




Lightweight website feedback widget. Clients and teammates capture and annotate screenshots directly on the page and send feedback without leaving it. Syncs to Jira, GitHub Issues, Trello, and Azure DevOps. Free plan available; Pro is $19/month flat for up to 5 seats.


SurveyGizmo is an advanced (but easy to use) online survey software tool that comes with amazing customer service, every survey feature you can imagine and an open API.
Your solution for rapid user testing. Users recording in 48 hours.




ChilledLime is a minimalist poll maker that converts links into rich embeds.

Customer feedback is essential for creating a good application. Sending emails to your customer about what they like can be cumbersome. The big problem here – customers need to know what they want. Create features that you think will benefit them!



