Usedesk is described as 'Helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Usedesk alternative is FreeScout, which is both free and Open Source. Other great apps like Usedesk are HubSpot, Freshdesk, osTicket and Zendesk.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Collect chat is an interactive chat widget that collects data from website visitors by asking scripted questions - 24/7, fully on auto-pilot. Collect.chat chatbots on websites can replace static web forms and sales reps who ask same questions to each visitors.
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
Digistant is a customer engagement platform that provides Digital Assistance to your customers. The core features of the platform that are relevant to your organization are:
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
Visitlead offer a brand new live chat solution with unique features to interact and communicate with your website visitors.
Visitlead offers much more than just live chat!
Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.
Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.
Our online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
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