Usedesk Alternatives

Usedesk is described as 'Helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Web-based, Android, iPhone, SaaS and Windows apps. The best Usedesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or HubSpot. Other great apps like Usedesk are Freshdesk, Fernand, osTicket and tawk.to.

Copy a direct link to this comment to your clipboard
Alternatives
Get a badge for your siteUsedesk alternatives page was last updated

Alternatives list

  1. TeamWox icon
     27 likes

    TeamWox is a groupware system designed to optimize the business management. This is a web application including HRM, Task management, document workflow, CRM, Service Desk and IP PBX tools.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    Good alternative?
     
  2. Survicate icon
     36 likes

    Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Good alternative?
     
  3. VisionProject icon
     19 likes

    Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  4. Reamaze icon
     28 likes

    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    148 Reamaze alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    • US flagUnited States
    Reamaze is feature-packed and comes with simple pricing!
    Good alternative?
     
  5. Lucky Orange icon
     21 likes

    Tracks website sessions in real time with analytics, visitor recordings, heatmaps, surveys, chat tools, and form analytics to visualize visitor behavior, reveal issues in conversion funnels, collect feedback, and assess the impact of optimizations.

    194 Lucky Orange alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  6. Kayako icon
     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    191 Kayako alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad
    • GB flagUnited Kingdom
    Kayako screenshot 1
    Good alternative?
     
  7. Hitsteps icon
     1 like

    Hitsteps Analytics is a real time visitor web statistics, heatmap and live chat app with online visitors. Get competitive advantage.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  8. Helpy.io icon
     9 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    157 Helpy.io alternatives

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Good alternative?
     
  9. User.com icon
     30 likes

    User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.

    222 User.com alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad
    Good alternative?
     
  10. Astuto icon
     2 likes

    Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.

    156 Astuto alternatives

    Cost / License

    Alerts

    • Discontinued

    Platforms

    • Self-Hosted
    • Docker
    Good alternative?
     
  11. Doorbell.io icon
     8 likes

    Gather in-app user feedback for free, on web, iOS, or Android.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    Good alternative?
     
  12. OptKit icon
     9 likes

    The best way to convert more traffic. Real-time behavior triggered call-to-action's that engage and delight your visitors. OptKit comes with many tools to help marketers, and conversion rate optimization specialists, to convert more traffic into sales.

    OptKit has enterprise-.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
You are at page 7 of Usedesk alternatives