Giving users a louder voice to help teams build better products.
Platforms
- Online
UserEcho Alternatives
UserEcho is described as 'Gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UserEcho for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best UserEcho alternative is Freshdesk, which is free. Other great apps like UserEcho are Zendesk, UserVoice, UseResponse and LiveAgent.
Alternatives list
- 100 Product Pains alternatives
As your business grows, collecting and organizing feedback from your customers gets really overwhelming. You want to show them you're listening but it's impossible to stay on top of it all and your team ends up guessing project priorities.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.
Cost / License
- Free
- Proprietary
Application type
Platforms
- Online
68 Helloify alternativesHelloify increases sales and customer happiness, by empowering teams to solve queries instantly.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
United Kingdom
+1
The system of Live Support on site via Jabber, Customer Support, Live Assistance, Jabber live support solution - ajax live chat that allows to provide online help, works with any jabber client on Windows, Linux, Mac or mobile platform.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- iPad
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Software as a Service (SaaS)
Ticketed support and e-mail management
If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- United Kingdom
Userwish is a SaaS web app that helps business owners build customer driven product roadmaps. It does this through Feedback/Suggestion boards called 'Wishboards'.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
United States
+1
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Online
- Android
- Android Tablet
- iPad
- United States
+1
208 Crisp alternativesCustomer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
France
EU
+4
India
