UserVoice Alternatives

UserVoice is described as 'Centralizes customer feedback and transforms it into actionable insights, facilitating product innovation with customizable roadmaps and real-time tools' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to UserVoice for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best UserVoice alternative is Formbricks, which is both free and Open Source. Other great apps like UserVoice are Freshdesk, Zendesk, UseResponse and LiveAgent.

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Alternatives
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Alternatives list

  1. SatisMeter icon

    SatisMeter

     8 likes

    SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Check reports in the dashboard, or send data to your tools. You can also CSV export if that’s your style.
    Good alternative?
     
  2. Pubble icon

    Pubble

     19 likes

    Real-time audience engagement platform - moderated live Q&A, live blogs, polls and match centers embedded on your own website.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Match Center - live sports coverage on your own site: a real-time scoreboard with goalscorers, minute-by-minute updates from your editors, photos in the feed, and fan reactions on every post, from kickoff to the final whistle.
    Good alternative?
     
  4. UserDeck icon

    UserDeck

     Like

    UserDeck provides embedded support software that works with your existing website.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    UserDeck Guides widget
    Good alternative?
     
  5. Ad
    Screenshot
    Freshdesk icon
    Freshdesk

    Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, s...

    https://www.freshworks.com
    Learn More
  6. Hello Charles icon

    Hello Charles

     Like

    Seamless end-to-end conversational commerce suite. Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • DE flagGermany
    • European Union flagEU
    Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design.
    Good alternative?
     
  7. IdeaPlan icon

    IdeaPlan

     Like

    Collect, organize, and prioritize customer feedback.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    IdeaPlan screenshot 1
    Good alternative?
     
  9. HelpShift icon

    HelpShift

     4 likes

    Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Dashboard view
    Good alternative?
     
  10. Qualaroo icon

    Qualaroo

     24 likes

    With a small snippet of code, Qualaroo makes it possible to target prompts by user behavior, specified needs, demographics, or any other internal data.

    169 Qualaroo alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Qualaroo screenshot 1
    Good alternative?
     
  11. Wootric icon

    Wootric

     5 likes

    Wootric is the Net Promoter Score platform for boosting customer happiness.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Wootric screenshot 1
    Good alternative?
     
  12. HappyFox icon

    HappyFox

     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    144 HappyFox alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    • US flagUnited States
    HappyFox Ticket Support System
    Good alternative?
     
  13. Rapidr icon

    Rapidr

     Like

    Rapidr is a modern customer feedback management software that helps you capture & manage feedback in an organized way.

    186 Rapidr alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Rapidr screenshot 1
    Good alternative?
     
  14. Happi.team icon

    Happi.team

     Like

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    211 Happi.team alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Happi.team screenshot 1
    Good alternative?
     
  15. Rapidforms icon

    Rapidforms

     1 like

    Create shareable and embeddable online forms like newsletter, waitlist, and contacts that look great with no effort or coding skills.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Rapidforms screenshot 1
    Good alternative?
     
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