Zendesk Chat Alternatives

Zendesk Chat is described as '(formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk Chat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Zendesk Chat alternative is tawk.to, which is free. Other great apps like Zendesk Chat are HelpCrunch, Userlike, FreeScout and LiveAgent.

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Alternatives list

  1. An AI-powered virtual concierge designed specifically for vacation rental owners and property managers.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. VooChat icon
     Like

    VooChat is a multi-channel customer engagement platform for web and mobile. Chat live, share media, track performance, and manage support in real time.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
     
  3. Chatboq icon
     Like

    Chatboq is an AI-powered live chat and automation platform that helps businesses connect, engage, and convert customers in real time.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  4. CustoQ icon
     Like

    CustoQ is built to boost conversions and customer clarity through instant, AI-powered support. Designed for small and medium-sized businesses and agencies, it provides 24/7 automated assistance that cuts down tickets and improves engagement.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  5. coreAI icon
     Like

    coreAI creates a chat assistant on websites that uses site content, sitemap, and product feed to answer questions, recommend products, and guide visitors through checkout.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  6. Engrana icon
     Like

    Automates WhatsApp, Instagram & Facebook messaging for appointment-based businesses (instant replies, confirmations, reminders, and review requests).

    24 Engrana alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  7. WebsiteChat is a no-code AI assistant that can be embedded into your website to answer visitor questions, guide users, and capture leads using your own content.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  8. NeoAgent icon
     Like

    An AI-powered business automation platform that lets you build a specialized virtual agent to interact with your customers 24/7 across multiple channels: Web Chat, WhatsApp, SMS, and Voice Chat.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. HelpFred icon
     Like

    HelpFred is an AI-first autonomous support agent that handles email inboxes automatically. It learns brand voice and policies from existing data to draft or send 24/7 responses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. MonoChat icon
     Like

    Platform unifies messaging from WhatsApp, Instagram, Messenger, Telegram, Google Business Messages, and WebChat into one dashboard, offering multi-channel conversations, AI agent support, no-code automation, integrations, custom reporting, and hybrid agent collaboration.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
     
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