Zendesk Chat Alternatives

Zendesk Chat is described as '(formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk Chat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Zendesk Chat alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk Chat are tawk.to, Tidio , LiveChat and Intercom.

Copy a direct link to this comment to your clipboard
Alternatives
Get a badge for your siteZendesk Chat alternatives page was last updated

Alternatives list

  1. A UK suite of eight connected AI products for growing businesses — sales, support, content, learning, visuals, and meetings — under one brand.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  2. VooChat icon
     Like

    VooChat is a multi-channel customer engagement platform for web and mobile. Chat live, share media, track performance, and manage support in real time.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    Good alternative?
     
  3. Chatboq icon
     Like

    Chatboq is an AI-powered live chat and automation platform that helps businesses connect, engage, and convert customers in real time.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  4. Memox icon
     Like

    An AI sales agent that handles instant lead qualification, complex quotes, and seamless handoff—24/7. Costs a fraction of a sales hire. Performs from day one.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  5. AI chatbot plugin for WordPress with built-in LiveChat for human takeover. AI learns your website content and answers visitors with real links. Data stored on your server only.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Wordpress
    Good alternative?
     
  6. tahc icon
     1 like

    tahc is AI Hybrid Chat — combining AI with real humans when it matters. AI handles routine questions instantly while humans step in for context, judgment, and trust.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
    • Wordpress
    Good alternative?
     
  7. WordPress chatbot plugin with FAQ-first automation and AI fallback via ChatGPT, Claude, Gemini, and Groq. No complex setup, no monthly fees.

    Cost / License

    Platforms

    • Wordpress
    Good alternative?
     
  8. CustoQ icon
     Like

    CustoQ is built to boost conversions and customer clarity through instant, AI-powered support. Designed for small and medium-sized businesses and agencies, it provides 24/7 automated assistance that cuts down tickets and improves engagement.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • GB flagUnited Kingdom
    CustoQ screenshot 1
    Good alternative?
     
  9. Zickt icon
     Like

    Zickt brings customer conversations from web chat, email, and forms into your Slack workspace, so your team replies without ever leaving Slack.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • GB flagUnited Kingdom
    Zickt screenshot 1
    Good alternative?
     
  10. Open-source AI support widget that embeds on any website, delivers accurate answers from your documentation using RAG, offers self-hosted or hosted options, supports WordPress and React, ensures data ownership, and targets small, lean support teams and SaaS founders.

    Cost / License

    • Paid
    • Open Source (MIT)

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Wordpress
    Good alternative?
     
  11. Knocket icon
     Like

    Knocket is a 100% free website contact widget powered by Tencent Cloud. It provides real-time chat, offline contact forms, and social links aggregation (WhatsApp, Telegram, Calendly, etc.).

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  12. SoftDesk icon
     Like

    SoftDesk is an AI-powered customer support platform that helps businesses manage conversations across chat, email, WhatsApp, and SMS from one unified workspace. It combines a shared inbox, website widgets, automation, and AI-assisted support tools so teams can respond faster...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
You are at page 18 of Zendesk Chat alternatives