Zendesk is described as 'Web-based software for customer support, featuring a ticket system, AI assistance, and support through multiple channels with integration options' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Zendesk alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk are osTicket, UseResponse, HelpCrunch and Freshdesk.
Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.
TeamWox is a groupware system designed to optimize the business management. This is a web application including HRM, Task management, document workflow, CRM, Service Desk and IP PBX tools.
PhaseWare Tracker, Event Engine, Self Service, and Live Chat:
Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.
Take control of your incident management process with PhaseWare.
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Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.
Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.
Zenplates provides a premium themes and plugins for Zendesk Guide built using a powerful framework that makes customization easy.
HelpKit is the best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website.
Interakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.
Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.
Krayin is a Free & Opensource Laravel CRM solution for SMEs and Enterprises for complete customer lifecycle management. It automates your organization’s Sales and Marketing Operations, as a result, exponential growth in sales.
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