Zendesk Alternatives
Zendesk is described as 'Web-based software for customer support, featuring a ticket system, AI assistance, and support through multiple channels with integration options' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Zendesk alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk are HelpCrunch, LiveAgent, osTicket and UseResponse.
Alternatives list
Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Linux
Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Self-Hosted
+5
PhaseWare Tracker, Event Engine, Self Service, and Live Chat:
Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.
Take control of your incident management process with PhaseWare.
Pha.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
United States
Zenplates provides a premium themes and plugins for Zendesk Guide built using a powerful framework that makes customization easy.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Zendesk
106 Interakt alternativesInterakt.co simplifies customer data analysis, marketing and interaction. We build tools which allow you to capture, engage, retain and support your customers from one single dashboard.
Cost / License
- Freemium
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Android
- iPhone
97 Zonka Feedback alternativesEnterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvement across diverse touchpoints.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Android
- iPhone
- Android Tablet
- iPad
India
+1
Automated helpdesk for startups and SMEs with a ticket-based system, extensive customizability, integrations with multiple platforms, frequent updates, analytics capabilities, and tools for efficient query management and improved customer retention.
Cost / License
- Paid
- Open Source
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- MySQL Community Edition
- Self-Hosted
- NGINX
- Apache HTTP Server
- PHP
- Microsoft IIS
- India
With AnswerOps you can easily create a Knowledge Base for your website/software that helps customers to find their answers fast.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
- 109 HelpMaster alternatives
If your business needs to log, track, manage, automate and escalate support issues, then please read on.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Online
H
Cyprus
EU
Australia
