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Zendesk Alternatives
Zendesk is described as 'Web-based software for customer support, featuring a ticket system, AI assistance, and support through multiple channels with integration options' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Zendesk alternative is FreeScout, which is both free and Open Source. Other great apps like Zendesk are osTicket, UseResponse, HelpCrunch and Freshdesk.
Alternatives list
Fini is an AI agent that learns from real support tickets, understands customer intent, and takes action to resolve most issues.
Cost / License
- Freemium
- Proprietary
Platforms
- Software as a Service (SaaS)
- Online
+1
Clevada is an All-In-One Cloud Software Suite with Website Builder, Community Forum, Help Desk, Knowledge Base, Internal Communication and more.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
In order to succeed in a more complex and digitising world, you'll need a helping hand when it comes to finding out exactly what your customers want and need. At Mopinion we provide you with an All-in-One User Feedback Software that enables your digital team to act across...
+4
Seamless end-to-end conversational commerce suite. Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
+3
Start chatting with your website visitors, the best way to help your customers. It’s much faster than email and way more efficient than phone. Don’t make your customers leave frustrated, get Live Chat 3 today.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- iPad
- Self-Hosted
+9
+1
SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
WorkHub Tasks is a single ticketing system for better collaboration and smartening up your daily workflow by streamlining your resolution rate with pre-made canned responses. It performs bulk actions and addresses multiple similar customer tickets from a list in a single batch.
+1
Regain control with field service management software from BlueFolder. Easily service customer needs, schedule technicians, manage service requests, and quickly invoice.
Digibell is a smart bell requiring no installation or hardware other than a smartphone & a QR code. Ideal on home and shop doors, restaurants tables, vehicles, luggage and other items. Get notified wherever you are. Never miss a visitor again.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Android
- iPhone
+2
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