Apps tagged with 'Customer Support' Page 20 of 21

All apps in Apps tagged with 'Customer Support' category. Use the filters below to narrow down your search. 
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  1. BDLP Desk icon
     Like

    BDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • ZA flagSouth Africa
    Ticket View
    Single Ticket View
    Client Management
    +8
    Connect Mailboxes (GMail & IMAP)
    20 alternatives
  2. ChatterMate is an open-source AI-powered customer support chatbot platform built for businesses that want smart, automated customer interactions without sacrificing control. It features a visual no-code workflow builder, seamless human handoff when conversations need a personal...

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    • Docker
    7 alternatives
  3. ChatThing icon
     Like

    ChatThing is a no-code platform that allows you to build and deploy custom AI chatbots trained on your unique business data. With ChatThing, you can upload documents, connect your website, or use various data sources to teach your bot about your products, services, or company...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    ChatThing screenshot 1
    14 alternatives
  4. Jatana icon
     Like

    Jatana is a deep learning based Saas solution that integrates directly with your help desk software of choice to automate processes related to customer service on Zendesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • Zendesk
    Jatana screenshot 1
    7 alternatives
  5. MomentCRM icon
     Like

    MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    341 alternatives
  6. Tickiti icon
     Like

    Web-based helpdesk and customer support system with a branded customer portal, multi-channel intake and a real-time workspace.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • GB flagUnited Kingdom
    Tickiti screenshot 1
    51 alternatives
  7. WebsiteChat is a no-code AI assistant that can be embedded into your website to answer visitor questions, guide users, and capture leads using your own content.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • IN flagIndia
    WebsiteChat allows adding custom URLs and PDFs which is used as knowledge to train your chat assistant
    Customization options as per website layout or brand
    5 alternatives
  8.  Like

    Natero is a Customer Success platform that merges machine learning for predicting behavior and big data customer analytics into a single product.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Natero screenshot 1
    Natero screenshot 1
    Natero screenshot 2
    +1
    Natero screenshot 3
    5 alternatives
  9. EasyFAQ icon
     1 like

    Dominate Google search & ChatGPT results with AI-powered FAQ pages that rank #1 worldwide. Our SEO-optimized FAQ generator helps 10,000+ businesses boost conversions while saving 5+ hours weekly on customer support.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    EasyFAQ screenshot 1
    54 alternatives
  10. Bloomfire icon
     Like

    A knowledge management platform that helps to organize company information so it can be swiftly referenced by teams or customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Find Information with AI-Powered Search
    Share Knowledge with Rich Publishing
    Keep Employees Engaged
    +2
    Create a Feedback Loop with Built-In Analytics
    1 alternatives
  11. RichCall icon
     Like

    Richcall is a video chat software that improves customer experience with co-browsing, text chat and file sharing. It also helps companies improve sales via face-to-face communication and product demonstration.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    3 alternatives
  12. AI-powered chatbot SaaS that uses RAG (Retrieval-Augmented Generation) to answer questions from your own knowledge base. White-label, multi-language, deploys in minutes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Global
    The "Brain Map" function - real view of your RAG knowledge bases - no other competitor offers this.
    Real time interaction with your RAG data - see in real time how interactions with the bot find their answers from your data!
    A bot branded for a dental practice.
    +3
    Advanced analytics.
    6 alternatives
  13. 14,000+ small businesses trust the virtual receptionists at Ruby to create meaningful connections over the phone and through live chat, 24/7.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • iPhone
    • iPad
    • Android
    • Android Tablet
    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Ruby Virtual Receptionists screenshot 1
    Ruby Virtual Receptionists screenshot 2
    Ruby Virtual Receptionists screenshot 3
    37 alternatives
  14. Turn long support tickets into structured case briefs. Inside Zendesk or from any pasted ticket. The next agent reads the brief, not the thread.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Zendesk
    • Google Chrome
    • ES flagSpain
    • European Union flagEU
    Brief by Casemargin screenshot 1
    Brief by Casemargin screenshot 1
    Brief by Casemargin screenshot 2
    4 alternatives
  15. UserStak icon
     Like

    UserStak let's you put a live chat widget on your website for Customer Service, Live Chat, FAQ help, and more. It's so easy to use and you don't need to download another app - it's all within slack.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Wordpress
    UserStak screenshot 1
    UserStak screenshot 1
    22 alternatives
  16. Ozkour icon
     Like

    Ozkour embeds in your product and understands page context to help users take the right next action. It highlights relevant UI elements, answers questions in-product, and reduces repetitive support load while improving onboarding and feature adoption.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • FR flagFrance
    • European Union flagEU
    Ozkour screenshot 1
    Ozkour screenshot 1
    Ozkour screenshot 2
    +1
    Ozkour screenshot 3
    7 alternatives
  17. OpenLivery is an MIT-licensed platform for agencies to deploy and manage AI agents across multiple client accounts. One self-hosted installation provides separate client workspaces, knowledge bases, conversations and branded client portals.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Platforms

    • Self-Hosted
    • Docker
    • Online
    • Software as a Service (SaaS)
    OpenLivery screenshot 1
    2 alternatives
  18. Cenvero Orion is an AI support agent you can embed on any website. It answers customer questions instantly using your knowledge base, suppresses hallucinations post-inference, and automatically escalates complex issues to human agents with ticket creation.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Global
    Cenvero Orion screenshot 1
    Cenvero Orion screenshot 1
    60 alternatives
  19. Chatisto icon
     Like

    Customer support platform that combines AI automation with live chat capabilities. Create customized customer interaction workflows that integrate both automated AI responses and human support agents.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Scenario builder
    Live chat interface
    68 alternatives
  20. CallNeo icon
     Like

    AI receptionist service for industries such as plumbing, HVAC, and clinics, answering calls 24/7, qualifying leads, routing emergencies, and booking into calendars.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Homepage — CallNeo answers inbound calls 24/7, qualifies the caller, and books the job.
    Three recorded demo calls you can play in the browser — plumbing, clinic and auto shop — showing how the AI greets, qualifies and books.
    Built-in calculator that estimates the monthly revenue lost to missed calls, with the booking-rate assumption disclosed on the page.
    +2
    How it works: the call comes in, the AI answers and qualifies, the booking lands in your calendar. Setup and integrations are done for you.
    31 alternatives
  21. Stella AI Chatbot is built for website owners who want fast support automation without lock-in. It works on any website via embed code.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • SE flagSweden
    • European Union flagEU
    Stella AI Chatbot
    12 alternatives