Astuto is described as 'Free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Astuto for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Astuto alternative is Freshdesk, which is free. Other great apps like Astuto are Zendesk, UserVoice, Produkt.so and Cenvero Orion.
Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.
United States
Real-time audience engagement platform - moderated live Q&A, live blogs, polls and match centers embedded on your own website.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration
India
Saber website feedback is easy to use, quick to set up, and free. Saber adds a customizable feedback button to your website allowing visitors to submit feedback and report issues, while automatically capturing the browser, operating system and errors.
Spain
EU
Simple Feature Requests is a self-hosted WordPress plugin used to gather user feedback on a product or service.
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
NetherlandsEU
Make it easy for customers to give you feedback, right from inside your website, so you can gain valuable insights to improve your product.
United States
The easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package.
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
United States
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
