Astuto Alternatives

Astuto is described as 'Free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Astuto for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Astuto alternative is Freshdesk, which is free. Other great apps like Astuto are Zendesk, UserVoice, Produkt.so and Cenvero Orion.

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Alternatives
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Alternatives list

  1. SatisMeter icon

    SatisMeter

     8 likes

    SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Check reports in the dashboard, or send data to your tools. You can also CSV export if that’s your style.
    Good alternative?
     
  2. Inforobo icon

    Inforobo

     2 likes

    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  4. Helprace icon

    Helprace

     10 likes

    Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • US flagUnited States
    Help Desk Admin Panel
    Good alternative?
     
  5. Ad
    Screenshot
    Freshdesk icon
    Freshdesk

    Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, s...

    https://www.freshworks.com
    Learn More
  6. AzureDesk icon

    AzureDesk

     1 like

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    170 AzureDesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
    • US flagUnited States
    AzureDesk screenshot 1
    Good alternative?
     
  7. HelpShift icon

    HelpShift

     4 likes

    Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    Dashboard view
    Good alternative?
     
  9. HeartCount icon

    HeartCount

     1 like

    Employee engagement platform, designed to prevent churn, bridge the information gap between employees and leadership, and assist HR in decision-making.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • RS flagSerbia
    The Summary page shows an overview of the response rate, team pulse, and well-being score.
    Good alternative?
     
  10. UserRules icon

    UserRules

     2 likes

    Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • GB flagUnited Kingdom
    UserRules screenshot 1
    Good alternative?
     
  11. ClickDesk icon

    ClickDesk

     14 likes

    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • US flagUnited States
    ClickDesk screenshot 1
    Good alternative?
     
  12. MARE Surveys icon

    MARE Surveys

     5 likes

    Your website visitors aren't just numbers on a chart. They're real people, with real opinions and insights about your website, the market and your business.

    79 MARE Surveys alternatives

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    Popups
    Good alternative?
     
  14. Pigeonhole Live icon

    Pigeonhole Live

     10 likes

    Pigeonhole Live facilitates interactive Q&A, polling, and audience engagement during events, webinars, and corporate meetings.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • GB flagUnited Kingdom
    Powerful Agenda feature comes with every plan
    Good alternative?
     
  15. Niko icon

    Niko

     2 likes

    Niko makes it incredibly easy for employees at all levels to share what is on their mind by letting them submit, vote on, and respond to questions, ideas and suggestions. It creates a different employee engagement experience.

    33 Niko alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
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