An open source ticket management & help desk solution. A freshdesk alternative.
Platforms
- Self-Hosted
- Docker




Atera is described as '’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Atera for a variety of platforms, including Web-based, Windows, SaaS, Mac and Linux apps. The best Atera alternative is Spiceworks, which is free. Other great apps like Atera are Freshdesk, NinjaOne, Tactical RMM and N-able RMM.
An open source ticket management & help desk solution. A freshdesk alternative.




Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.




Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.



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Cloud-native patch management for Windows, macOS, and Linux endpoints with vulnerability scanning, staged deployment rings, and compliance reporting.




SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...


