BMC Helix Operations Management Alternatives

BMC Helix Operations Management is described as 'Reduce the time, effort, and cost involved with monitoring dynamic applications by providing both IT and the business with real-time insight into application performance and its impact on user behavior — across physical and cloud environments, the internet, corporate networks' and is an app. There are more than 25 alternatives to BMC Helix Operations Management for a variety of platforms, including Web-based, Windows, SaaS, Linux and Android apps. The best BMC Helix Operations Management alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Splunk or Helpy.io. Other great apps like BMC Helix Operations Management are ServiceNow, JXplorer, Trengo and Inforobo.

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Alternatives
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Alternatives list

  1. IQLECT icon
     8 likes

    IQLECT is the creator of Ampere, a real-time big data analytics platform. Various apps for data center infrastructure monitoring, clickstream analysis, log analysis and others can be deployed on the platform.

    192 IQLECT alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  2. Trakdesk icon
     25 likes

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    152 Trakdesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    • Kindle Fire
    Good alternative?
     
  3. Beingo icon
     1 like

    Conversational Apps to Serve, Sell & Support your Customers.

    193 Beingo alternatives

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android SDK
    • JavaScript
    • Software as a Service (SaaS)
    • Custom iOS
    • Wordpress
    Good alternative?
     
  4. Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    180 Best Support System alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  5. Usedesk icon
     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    Good alternative?
     
  6. OptiTune icon
     2 likes

    OptiTune is an IT Management System that lets you manage thousands of computers, provide remote desktop support, deploy applications, manage updates, handle endpoint protection, and more. All from one cloud based console. Your first year is free.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    Good alternative?
     
  7. Provides real-time service visibility and health indicators, business context and impact to support response prioritization. This closely aligns Lines of Business and IT Operations teams allowing collaborative and holistic management of services and dynamic infrastructures such...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    Good alternative?
     
  8. HP Real User Monitor software provides visibility into each user’s experience, transactions, and behavior for critical applications—at every location. Capture live sessions, see where customers clicked, measure response times, and see pages that caused problems.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Linux
    Good alternative?
     
  9. DNIF icon
     Like

    DNIF provides a high value solution by combining technologies such as the SIEM, UEBA and SOAR into one product at an extremely low total cost of ownership.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Linux
    • Software as a Service (SaaS)
    Good alternative?
     
  10. Bornevia icon
     Like

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    Good alternative?
     
  11. Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    Good alternative?
     
  12. Serviceaide through Luma AI streamlines enterprise management by automating workflows, unifying data from disconnected systems, and providing real-time insights. Its AI-driven platform simplifies complex processes, helping businesses improve efficiency and make smarter, faster decisions.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
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