Bpm'online service is described as 'Cloud application with out-of-the-box processes for full-cycle service management' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Bpm'online service, not only websites but also apps for a variety of platforms, including Windows, iPhone, Android and Self-Hosted apps. The best Bpm'online service alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try iTop by Combodo or Helpy.io. Other great sites and apps similar to Bpm'online service are Freshservice, ServiceNow, Solarwinds Web Help Desk and Mint Service Desk.
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
United States
AI-powered IT service management platform offering codeless automation, self-service capabilities, built-in workflows, integrations with major apps, ticket management, performance data insights, and tools for workflow automation to optimize IT operations and collaboration.
United States
Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.
United States
SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
United States
Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...
VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based or on-premise solution, VisionFlow is flexible, easy to use with outstanding value for money.
Sweden
EU
OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
GermanyEU
If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
Argentina
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
United States
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
NetherlandsEU
Poland
France
