Freshdesk is described as 'Enhance customer service with a comprehensive help desk, offering ticket management, automation, multichannel support, and robust analytics' and is a very popular Help Desk platform in the business & commerce category. There are more than 50 alternatives to Freshdesk for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Freshdesk alternative is LiveAgent. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great apps like Freshdesk are Zendesk, HESK, osTicket and Spiceworks.
Dominate Google search & ChatGPT results with AI-powered FAQ pages that rank #1 worldwide. Our SEO-optimized FAQ generator helps 10,000+ businesses boost conversions while saving 5+ hours weekly on customer support.
AI-powered email support that drafts perfect customer responses instantly. Native Shopify integration with order history in every ticket.
FyneDesk is ITSM platform to handle incidents, requests, changes, problems, assets, and knowledge without the complexity of enterprise tools like ServiceNow or Freshservice.
Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences.
Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.
An AI-powered virtual concierge designed specifically for vacation rental owners and property managers.
BlueTickets is an email ticketing system for small businesses and startups, organizing support requests from emails, web forms, mobile apps, or agent notes into one dashboard. It automates ticket creation, assigns clear ownership, and flags urgent issues automatically.
Chatboq is an AI-powered live chat and automation platform that helps businesses connect, engage, and convert customers in real time.
An AI-powered business automation platform that lets you build a specialized virtual agent to interact with your customers 24/7 across multiple channels: Web Chat, WhatsApp, SMS, and Voice Chat.
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