Gorgias Helpdesk is described as 'Centralized platform for managing multichannel support, automation of ticket classification and replies, integrations with eCommerce, CRM, analytics, and collaboration' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Gorgias Helpdesk, not only websites but also apps for a variety of platforms, including Windows, iPhone, Android and SaaS apps. The best Gorgias Helpdesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great sites and apps similar to Gorgias Helpdesk are Fernand, HelpDesk, Tidio and Zendesk.
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...
United States
ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...
ContextSmith turns emails into customer insights, empowering customer success and services teams to upsell more, reduce risks, and scale faster with less manpower.
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
QuickReply.ai is a WhatsApp automation and omnichannel messaging platform for B2C brands that want to turn everyday conversations into measurable marketing, sales, and support outcomes.
India
Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.
Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.
Giving users a louder voice to help teams build better products.
QuantumDesk is an AI-native customer support platform that helps businesses automate resolve support requests, assist agents with intelligent workflows, and scale customer support operations without increasing team size. It centralizes conversations into a single workspace.
India
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Germany
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