Help Scout is described as 'Scales as a help desk, offering a personalized email-like experience. Features best-in-class reporting, integrated knowledge base, and mobile app' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Help Scout for a variety of platforms, including Web-based, SaaS, Windows, Android and iPhone apps. The best Help Scout alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great apps like Help Scout are Freshdesk, osTicket, HelpDesk by LiveChat and Zendesk.
Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.
India
qbilon is a unified asset data platform that automatically discovers IT assets, maps dependencies, synchronizes CMDBs, and provides monitoring insights across hybrid IT environments.
Germany
EU
KnoBis is a searchable knowledge base software that allows companies to capture and organise knowledge generated in teams, and make it shareable and accessible to those who need them.
Live Chat Platform for the automation age. Automate your chats & repurpose your staff to be more effective.
Easily add an AI chatbot to any website in minutes with no coding, as it crawls your site to build a multilingual knowledge base, handles 24/7 automated responses to visitor questions, captures lead details in conversation, and provides analytics dashboard.
SwedenEU
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Cenvero Orion is an AI support agent you can embed on any website. It answers customer questions instantly using your knowledge base, suppresses hallucinations post-inference, and automatically escalates complex issues to human agents with ticket creation.
At RogerRoger, we make life easier for sales and recruitment professionals by fixing inbox chaos. Our platform merges email and LinkedIn messages into a shared inbox. From there, messages can be processed in workspaces with Kanban boards, helping you stay organized, set up sales...
NetherlandsEU
Denmark
Indonesia
