Help Scout Alternatives
Help Scout is described as 'Scales as a help desk, offering a personalized email-like experience. Features best-in-class reporting, integrated knowledge base, and mobile app' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Help Scout for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Help Scout alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or Libredesk. Other great apps like Help Scout are Freshdesk, osTicket, Zendesk and HelpDesk by LiveChat.
Alternatives list
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
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SupportMatic is an AI-powered email support agent that automates responses, manages subscriptions, and integrates with Stripe and knowledge bases. Boost productivity, reduce response times by 90%, and streamline workflows with intelligent automation.
Cost / License
- Paid
- Proprietary
Platforms
- Online
A trustworthy, cloud-based customer support software for any businesses of any size. Keep track of your customer interactions and problem-solving processes in one place.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Android
- iPhone
- Software as a Service (SaaS)
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
BoldDesk is a cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction.
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199 HelpSpace alternativesAre you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Selvo is help center software for SaaS teams. It helps companies with 5 to 50 employees build customer-facing knowledge bases that look professional out of the box.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
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DigitalCore unifies service data from fragmented systems into a single real-time dashboard, enabling service leaders to make strategic decisions in minutes instead of days.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
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18 Fast Helpdesk alternativesAffordable email-to-ticket helpdesk with a self-service portal for employees/members, a REST API and an AI (MCP) connector — in 5 languages including Arabic (RTL).
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- iPhone
- iPad
- Software as a Service (SaaS)
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