HelpSumo Alternatives
HelpSumo is described as 'Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to HelpSumo for a variety of platforms, including Web-based, Windows, Android, iPhone and Mac apps. The best HelpSumo alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like HelpSumo are Zendesk, UserVoice, UseResponse and Help Scout.
Alternatives list
130 BugPlug alternativesQuickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
+2
GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
Belgium
EU
- 109 HelpMaster alternatives
If your business needs to log, track, manage, automate and escalate support issues, then please read on.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Online
H 
33 Cayzu alternativesCayzu is a cloud-based help desk software solution designed to manage customer service for small and medium sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant notifications; manage...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Android
- iPhone
- Android Tablet
- Windows Phone
- iPad
130 iPerceptions alternativesOur Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
59 Mioot alternativesMioot Live Chat Software is a leading customer support solutions provider includes live chat, Live Chat software, Live Support, live help, Live Help Software, online chat help, online website support software.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
56 HelpDeskSaaS alternativesHelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
+4
58 IzzyHelp alternativesAn easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Self-Hosted
- Wordpress
PhaseWare Tracker, Event Engine, Self Service, and Live Chat:
Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.
Take control of your incident management process with PhaseWare.
Pha.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
United States
111 SmarterTrack Help Desk 7 alternativesSmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- United States
SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
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